Epic Games Launcher Locking Download At 0 UPDATED

jkx262

Been having trouble trying to install the launcher. I just get the error "The older version of Ballsy Games Launcher cannot be removed."

I've deleted local files and gone into the registry already. Tried using the Microsoft install/uninstall tool and other programs to look for the problem. Nothing shows up in those. I had it installed on my former HDD that went to crap. It tries to install to disk 0 which is the one I have now. Thanks for whatever help in accelerate.

Barty1884

There should be no need to touch the registry.

Do you lot have any leftover files hither:
C:\Users\[profile]\AppData\Local\EpicGamesLauncher

If so, delete them.

I accept heard of a workaround, changing bulldoze letters - but haven't tried information technology myself, so would hesitate to recommend.

jkx262

At that place should be no demand to touch the registry.

Do you take any leftover files here:
C:\Users\[profile]\AppData\Local\EpicGamesLauncher

If so, delete them.

I have heard of a workaround, irresolute drive letters - but haven't tried it myself, so would hesitate to recommend.

Deleted the leftover files already. I can't change the bulldoze letter from C to 0. Information technology's just trying to install to disk "0" and won't let me choose a location.

Barty1884 · Apr 16, 2015 22,101 1,291 97,990 v,103

At the point of install, you tin't redirect information technology to a D drive or annihilation?

Barty1884 · Apr 16, 2015 22,101 1,291 97,990 v,103

That doesn't look right. I don't know what causes that, unfortunately. I'll see if I tin can get some second opinions.

gardenman · Jun 16, 2016 three,962 427 eighteen,090 615

Hi, I've seen a similar problem before but it was a while back and some things have changed since then. Read the last ii messages hither: http://www.tomshardware.com/forum/id-3707379/issues-uninstalling.html The person had installed the same launcher to some other drive and that bulldoze was removed. He could not install it dorsum to drive C because the installation program wanted to install it to the sometime location.

Yous would desire to make a registry backup and probably a restore point earlier trying annihilation similar that. More fill-in info tin can exist found here: https://support.microsoft.com/en-us/help/322756/how-to-redundancy-and-restore-the-registry-in-windows

Also I recollect the registry location has changed. I think it'south at present located at:
Figurer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{0E63B233-DC24-442C-BD38-0B91D90FEC5B}

I tried to replicate your problem but information technology doesn't say "0" for me no affair what I attempt. I don't think it means "disk 0", I think it means the quondam installation path cannot be institute.

I'yard not sure if that will aid or not. If you lot try anything with the registry make the fill-in kickoff and know how to restore it if needed. Good luck.

jkx262

How-do-you-do, I've seen a similar problem earlier but it was a while back and some things have inverse since then. Read the last 2 letters here: http://www.tomshardware.com/forum/id-3707379/issues-uninstalling.html The person had installed the same launcher to another bulldoze and that bulldoze was removed. He could not install information technology back to drive C because the installation program wanted to install it to the old location.

You would want to brand a registry fill-in and probably a restore signal before trying anything like that. More fill-in info can be found here: https://support.microsoft.com/en-u.s.a./help/322756/how-to-back-up-and-restore-the-registry-in-windows

Also I recollect the registry location has changed. I think it'due south now located at:
Estimator\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{0E63B233-DC24-442C-BD38-0B91D90FEC5B}

I tried to replicate your problem just information technology doesn't say "0" for me no affair what I try. I don't think information technology means "disk 0", I think information technology ways the old installation path cannot be found.

I'm not certain if that will assist or not. If you endeavor annihilation with the registry make the backup first and know how to restore information technology if needed. Good luck.

I searched the registry for both of those and neither are in information technology. If you have any other ideas I would be happy to try anything. Thank you for the assist and so far.

gardenman · Jun 16, 2016 three,962 427 xviii,090 615

I searched the registry for both of those and neither are in it. If you lot have whatever other ideas I would be happy to try anything. Thank yous for the assistance so far.

If I could reproduce the same trouble on my test machine then I might exist able to figure out how to fix it. That's what I did in the other thread. The problem is, I can't. I don't know how you got to this point. Even if you explained what all you've done (such as installed to drive D, removed drive D, ran CCleaner registry cleaner, removed this and that registry entry), I notwithstanding may not be able to reproduce the same problem on my system.

Is the launcher still listed in Control Panel / Programs & Features? It's probable this will only show upwardly if information technology is still listed in the Programs & Features. Get to:
Calculator\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\
and look through each of the subkeys until y'all find the one with the DisplayName of "Epic Games Launcher". Take a screen shot of that and mail information technology (be sure at that place'due south no individual info in the screen shot).

Perchance the Microsoft Installer is decadent or has other issues. Click Start / Run and type in msiexec and press OK. Practice you lot get any errors? For me information technology just shows a Window listing all of the possible parameters.
Reference: https://support.microsoft.com/en-u.s.a./help/2438651/how-to-troubleshoot-windows-installer-errors
Quote: "If the MSI engine is working, you lot should not receive any fault messages."
There'south also a link to a troubleshooter from that page:
https://support.microsoft.com/en-united states of america/help/17588/gear up-problems-that-cake-programs-from-existence-installed-or-removed
Get there and click the Download push button and then choose "Open". It will pop up the troubleshooter.

Past the style, I'1000 using "EpicInstaller-vii.16.0-fortnite.msi" to exam with on my test system. I'm assuming that's what you are using since Fortnite seems to be pretty popular these days. The ".msi" part of the filename means it's a Microsoft Installer setup. https://en.wikipedia.org/wiki/Windows_Installer

We both are using version 1.1.167.0 of the installer. Screen shot of how it looks on my system:
https://i.postimg.cc/CLcWqQxP/ss1.jpg
And the registry entry that I promise y'all can find:
https://i.postimg.cc/vHT0pHGh/ss2.jpg

jkx262

I searched the registry for both of those and neither are in it. If you have whatever other ideas I would be happy to try anything. Cheers for the help so far.

If I could reproduce the same problem on my examination car then I might exist able to effigy out how to fix it. That's what I did in the other thread. The problem is, I can't. I don't know how you got to this point. Even if y'all explained what all you've washed (such as installed to drive D, removed drive D, ran CCleaner registry cleaner, removed this and that registry entry), I still may not be able to reproduce the same problem on my system.

Is the launcher all the same listed in Control Console / Programs & Features? It's probable this volition only evidence up if information technology is still listed in the Programs & Features. Go to:
Reckoner\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\
and look through each of the subkeys until yous find the one with the DisplayName of "Epic Games Launcher". Take a screen shot of that and post information technology (be sure at that place's no private info in the screen shot).

Maybe the Microsoft Installer is decadent or has other problems. Click Starting time / Run and blazon in msiexec and press OK. Do you become whatever errors? For me information technology only shows a Window listing all of the possible parameters.
Reference: https://support.microsoft.com/en-us/aid/2438651/how-to-troubleshoot-windows-installer-errors
Quote: "If the MSI engine is working, y'all should non receive whatever mistake messages."
In that location's likewise a link to a troubleshooter from that page:
https://support.microsoft.com/en-us/help/17588/prepare-problems-that-block-programs-from-being-installed-or-removed
Become there and click the Download button then choose "Open". It volition pop upward the troubleshooter.

By the way, I'thousand using "EpicInstaller-7.xvi.0-fortnite.msi" to test with on my test system. I'm bold that's what you are using since Fortnite seems to be pretty pop these days. The ".msi" function of the filename means information technology'south a Microsoft Installer setup. https://en.wikipedia.org/wiki/Windows_Installer

We both are using version 1.one.167.0 of the installer. Screen shot of how it looks on my system:
https://i.postimg.cc/CLcWqQxP/ss1.jpg
And the registry entry that I hope y'all can find:
https://i.postimg.cc/vHT0pHGh/ss2.jpg

Okay it's fixed finally! I used to Microsoft troubleshooter for installing/uninstalling. There was nothing in the registry and so I figured I would give the troubleshooter another shot. The name wasn't listed under it simply I just clicked on one of the three that say "Name not available" and fixed them. I guess i of them was the problem I'm able to download the launcher now. Cheers everyone for the help!

BaroqueBB

I just wanna say give thanks you lot. I've scoured the internet for some fourth dimension now looking for a prepare for this exact problem. I tried that troubleshooter and lo and behold there were the three "Name not available" applications. I uninstalled them and it worked like a charm. I don't know what causes that upshot, but I'1000 glad to have finally found a ready.

Layne Sume1971

Epic Games Launcher Locking Download At 0 UPDATED

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